Your personal information
This policy sets out the basis on which any personal data we collect from you; or you provide to us will be processed and retained by Robin Ashley Architects LLP (RAA). If you have any questions, comments or require further information about this policy, you can contact us at firstname.lastname@example.org.
We may collect information about you, including:
- Information you provide to us via the website, email or other written correspondence, telephone, hard copy and in meetings.
- Your contact details will be stored in an outlook database, accessible through the company server and telephones only, never on personal devices.
- At this time we do not have the ability to subscribe to any features on our website, but this policy will be updated if this changes in the future.We will only hold your information for as long as we need it. You can request for us to delete any information we hold about you at any point.
We may collect statistical information including your IP address, browser type, referring / exit pages, and data/time stamps. This information is not, and never will be, used to identify an individual. This information is collected to understand how our website is being used and we also use data gathered by Google Analytics for this purpose.
Storing Personal Information
All information is stored securely and is not transferred outside of the European Economic Area (“EEA”).
Direct Marketing & Other Forms of Communication
We do not currently have any direct marketing communications, however we often provide seasonal correspondence. You will always have the opportunity to unsubscribe from receiving any correspondence from us in each communication we send you. We will retain copies of any correspondence you send us for internal record keeping, responding to your queries, quality + training purposes, and legal + professional requirements.
If you are a European resident, you have the right to access any personal information we hold about you. You can ask that your personal information be corrected, updated, or deleted by using the contact information on this website.
Changes to This Policy